1. Who We Are
Digital Trust s.r.o. is a company established in the Czech Republic. For the purposes of applicable data
protection law, including the General Data Protection Regulation (GDPR), we act as the controller of
personal data collected through this website and in connection with our business communications,
unless stated otherwise.
2. What Personal Data We Collect
We may collect:
• Contact details such as name, email address, phone number, company name, job title, and website
• Inquiry and correspondence data submitted through forms, email, scheduling requests, or calls
• Project and service-related information provided during onboarding or delivery
• Billing and transaction information
• Technical data such as IP address, browser type, device data, referral source, and website usage
information
• Cookie and analytics data where enabled
3. How We Use Personal Data
We use personal data to:
• Respond to inquiries and provide requested information
• Prepare proposals and discuss potential engagements
• Deliver agreed services
• Manage client relationships and support
• Issue invoices, maintain records, and comply with legal obligations
• Protect our website, systems, and business operations
• Analyze website use and improve performance
• Send relevant marketing communications where permitted by law or where consent has been given
4. Legal Bases for Processing
Depending on the context, we process personal data on one or more of the following legal bases:
• To take steps at your request before entering into a contract• To perform a contract
• To comply with legal obligations
• For our legitimate interests, including business administration, service improvement, security, and
direct marketing where permitted
• On the basis of consent, including for certain cookies or optional marketing communications
5. Cookies and Similar Technologies
Our website may use essential cookies required for core functionality and, subject to applicable consent
requirements, analytics and marketing cookies.
Cookies may help us:
• Keep the website functioning properly
• Understand how visitors use the website
• Measure campaign performance
• Improve usability and content relevance
Where required by law, non-essential cookies will be used only after you provide consent. You can manage cookie preferences through the cookie banner or your browser settings.
6. Third-Party Services
We may use third-party service providers to operate our website and business, including providers for:
• Website hosting
• Analytics
• Tag management
• CRM and sales communication
• Email delivery
• Meeting scheduling
• Advertising platforms
• Payment processing and accounting
• Cloud storage and collaboration
Where relevant, these providers may process personal data on our behalf under contractual
safeguards.
7. Sharing of Personal Data
We may share personal data with:
• Our professional advisers• Trusted service providers and subcontractors
• Affiliated entities and specialist delivery teams supporting service execution
• Analytics, advertising, communications, and infrastructure providers
• Authorities or regulators where required by law or to protect legal rights
We do not sell personal data.
8. International Data Transfers
Some of our service providers or affiliated support teams may be located outside the European Economic Area, including in the United Arab Emirates or other countries.
Where personal data is transferred outside the EEA, we take steps required by applicable law to protect it, including the use of appropriate contractual safeguards such as the European Commission’s Standard Contractual Clauses where relevant.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this
Policy, including to:
• Respond to inquiries
• Manage client relationships
• Comply with legal, tax, accounting, and record-keeping obligations
• Resolve disputes and enforce agreements
Retention periods vary depending on the type of data and the purpose for which it was collected.
10. Your Rights
If the GDPR applies to the processing of your personal data, you may have the right to:
• Be informed about how your data is used
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data in certain circumstances
• Restrict processing in certain circumstances
• Object to processing, including direct marketing
• Receive your data in a portable format where applicable
• Withdraw consent where processing is based on consent
To exercise your rights, contact us using the contact details published on this website.
11. Marketing Communications
If you receive marketing emails from us, you can unsubscribe at any time using the link in the email or by contacting us directly.
12. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration. No system is completely secure, but we work to maintain an appropriate level of protection.
13. Complaints
If you believe your data has been handled unlawfully, you have the right to lodge a complaint with the
Czech supervisory authority:
Office for Personal Data Protection
Pplk. Sochora 27
170 00 Praha 7
Czech Republic
Email: posta@uoou.gov.cz
Website: https://uoou.gov.cz/en/contact
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this website with the effective date.